FAQs
Have Questions? We have answers.
Let us know if you are a listener or a library.
Blackstone Unlimited allows you to listen to an unlimited selection of digital audiobooks, available from your own local library! All you need is a valid library card from a participating library and you can get started listening right away.
Click the Login button at the top right of the page.
If you are new to Blackstone Unlimited, simply enter your email address to log in. The system will then send you a one-time use passcode by email that you will enter to complete the login process. After entering your one time code you will be asked for your name, library card number, and the name of your local library system. Your library must be an active Blackstone Unlimited participant in order for you to create an account.
To find your next audiobook, explore the featured titles on the Blackstone Unlimited homepage, or click the browse button at the top of the page and choose your favorite genre. From there, you can use a variety of filters to find the book you want.
If you know the title or author you are looking for, you can enter those in the search bar at the top of the page to quickly find your book.
Once you have found the book you want, simply click Borrow and the title will be added to your bookshelf. Borrowed books can be listened to right away or saved for later.
The newest version for Apple iOS devices can be found at the following link:
Blackstone Unlimited App for iOS devices on iTunes
The newest version for Android devices can be found at the following link:
Our Blackstone Unlimited App for Apple devices is compatible with most versions of iPhone and iPad. The newest version for Apple iOS devices can be found at the following link:
Blackstone Unlimited App for iOS devices on iTunes
Our Blackstone Unlimited for Android devices is compatible with most versions of Android phones & tablets. The newest version for Android devices can be found at the following link:
Blackstone Unlimited App for Android on Google Play
You can also listen right here in your browser using the built-in audio player.
The newest version for Apple iOS devices can be found at the following link:
Blackstone Unlimited App for iOS devices on iTunes
The newest version for Android devices can be found at the following link:
You can download up to 10 titles for offline listening while using the app! Downloads are not available when accessing Blackstone Unlimited from the website.
No renewals are needed! Audiobooks are available in your bookshelf until you remove them.
No holds are needed! All titles are available for instant listening.
If you are using the Blackstone Unlimited app, from your bookshelf click the [...] icon and select Return. You can also click the Return button on the book's product page.
If you need assistance, please contact customercare@blackstoneunlimited.com or call 800-621-0182.
If you need to change the email associated with your account, please contact customercare@blackstoneunlimited.com or call 800-621-0182.
No holds are needed! All titles are available for instant listening.
MARC record sets are available for download here
Library staff with administrator permissions will also see a MARC download option on their profile page. Library staff should contact customercare@blackstoneunlimited.com to request administrator permissions.